Privacy Policy

1. Information We Collect

Depending on how you use Langverse, we may collect the following categories:

• Account data such as email address, authentication credentials, profile details, and preferences.
• Learning data such as language pair, difficulty, scenes, dialogue turns, saved vocabulary, and related metadata.
• Device and trial data such as device identifiers, app version, platform details, trial counters, and last activity timestamps.
• Subscription and entitlement data such as status, plan access, and billing-related state.
• Operational and diagnostic data such as timestamps, error logs, and security monitoring information.
• Website analytics and consent data when analytics tooling is enabled and you allow it through site controls.

2. How We Use Information

We use information to operate, improve, and protect Langverse, including to:

• Provide conversation, translation, grammar, vocabulary, and scene-practice functionality.
• Authenticate users, enforce access rules, and protect against unauthorized activity.
• Manage trials, billing state, and access entitlements.
• Maintain reliability, investigate incidents, and improve product quality.
• Measure site traffic and interaction quality when analytics is enabled and consented to where required.
• Send service messages such as verification, security, and password-reset emails.
• Comply with legal obligations and enforce our Terms.

3. Legal Bases (EEA/UK)

If you are in the EEA or UK, our legal bases may include:

• Performance of a contract.
• Legitimate interests, including security, anti-fraud, and product improvement.
• Consent, where consent is required.
• Legal obligation.

4. How We Share Information

We do not sell, rent, or trade personal information. We may share information only in limited situations:

• Service providers and infrastructure partners that help us deliver authentication, billing, analytics, and operational support.
• Legal or regulatory requirements, including valid legal process.
• Protection of rights, safety, and security, including misuse and abuse investigations.
• Corporate transactions such as financing, merger, or acquisition where lawful safeguards apply.
• When you explicitly direct or consent to disclosure.

5. International Transfers

Data may be processed in countries other than your own. Where required, we apply safeguards intended to support lawful cross-border data transfers.

6. Data Retention

We retain data only as long as needed for operational, contractual, security, and legal purposes.

• Account data is retained while the account is active and then removed or anonymized as appropriate.
• Learning history may be retained to provide continuity unless deleted or otherwise required by law.
• Security and diagnostic logs are retained for limited operational periods.
• Analytics retention is governed by the settings of the analytics tools we configure.

7. Security

We use technical and organizational safeguards designed to protect information, including authentication controls, access restrictions, and monitoring. No security measure is perfect.

8. Your Rights and Choices

Depending on where you live, you may have rights to access, correct, delete, or limit certain personal information, withdraw consent where processing is based on consent, or object to specific uses of your data.

To make a privacy request, contact convogrami@gmail.com.

9. Cookies and Similar Technologies

Langverse uses local storage to remember analytics consent choices and may load analytics cookies only when analytics tooling is configured and you have granted consent where required. See our Cookie Notice for details.

10. Children's Privacy

Langverse may be used in family, school, and youth learning contexts, including contexts that involve children under 13 or the age that requires parental authorization under applicable local law. Where required, collection, use, and disclosure of children's personal data may be subject to additional notices, parent or school authorization, age-screening, and program-specific controls.

In child-directed, family, or school-based offerings, we intend to limit collection to what is reasonably needed to provide the service, support the relevant program, and meet applicable legal requirements. If we learn that children's personal data was collected without the required authorization or outside the scope of the relevant offering, we will take steps to stop processing it and delete it as appropriate.

11. Changes to This Policy

We may update this policy from time to time. Material updates will be reflected on this page by updating the text and the "Last updated" date above.

12. Contact Us

For privacy questions or requests, please use the contact form on our website.

Mailing address: